Star123 Terms and Conditions – Complete Platform Usage Guide

The star123 platform is a digital entertainment service accessible and usable only by individuals who meet the following conditions:

• Age 18 years and above at the time of registration and throughout the period of use.
• Not appearing on any self-exclusion list maintained by any relevant gambling regulatory body.
• Not representing, registering on behalf of, or using the account for the benefit of any third party.
• Possess full legal capacity to enter into a binding agreement under applicable law.

Star123 reserves the right to verify the age and identity of any member at any time. Should verification reveal that a member does not meet the eligibility requirements, the account in question will be suspended immediately and any outstanding wins accumulated during the period of ineligibility may not be paid out.

Each individual is only permitted to register and maintain one (1) active account at star123 at any time. Registering multiple accounts, whether under your real name, an alias, or another person's information, is strictly prohibited.

Upon registration, you are required to provide accurate, truthful, and up-to-date information including your full name, date of birth, email address, and active phone number. False or misleading information is grounds for account closure.

Identity Verification (KYC) is mandatory before your first withdrawal. Required documents typically include:

• A valid copy of your Malaysian Identity Card (MyKad).
• Proof of current address (if required).
• Bank account details for withdrawal purposes.

Star123 reserves the right to request additional documents when required for legal compliance or security purposes. Failure to provide the requested documents within the specified timeframe may result in temporary account suspension.

Star123 supports a variety of Malaysian payment methods including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All deposits are processed instantly unless otherwise stated.

Deposit conditions:

• The minimum deposit is as stated on the platform at the time of the transaction.
• The payment method used for the deposit must be under the same name as the account holder.
• Star123 reserves the right to decline deposits from unidentifiable or suspicious sources.

Withdrawal conditions:

• The minimum withdrawal is RM 30 per transaction.
• KYC must be fully completed before the first withdrawal is permitted.
• Funds will be transferred to the same bank account or e-wallet used for the deposit, or one that has been verified through the KYC process.
• Withdrawals are typically processed within 10 minutes to 24 hours depending on the method and time of the request.
• If any active bonus has not yet met its rollover requirements, withdrawals may be held until those requirements are fulfilled or the bonus is cancelled.

Star123 offers a wide range of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and VIP offers. Each promotion has its own terms and conditions that should be read carefully before claiming.

General conditions applicable to all bonuses:

• Each promotion may only be claimed once only by each member, unless otherwise stated.
• Bonuses cannot be directly converted to cash without meeting the stipulated rollover requirements.
• Rollover requirements are typically expressed as a multiple of the deposit plus bonus amount (e.g., 5× means you must wager a total of 5 times the value of your deposit + bonus).
• Wagering on certain games may be counted at a different percentage towards rollover requirements — check the specific promotion terms for details.
• Star123 reserves the right to cancel or amend any promotion at any time.
• Attempts to exploit bonuses through strategic wagering that goes against the spirit of the promotion may result in bonus cancellation and action taken against the account.

All games on the star123 platform are operated in accordance with the game rules set by the respective game providers (Pragmatic Play, Evolution Gaming, Playtech, and others). In the event of a conflict between the rules displayed on the star123 platform and those of the game provider, the game provider's rules shall prevail.

Important points regarding game rules:

• The outcome of all games is final and cannot be disputed unless there is verifiable evidence of a technical failure.
• In the event of a technical disruption during gameplay, affected bets will be resolved in accordance with the respective game provider's policy.
• The use of third-party software, automated bots, or any tool that provides an unfair advantage to players is strictly prohibited.
• Star123 reserves the right to void bets or matches in the event of a significant technical error in the display of odds or game information.

For sports betting specifically, the odds displayed at the time the bet is placed are the odds that will apply, except in cases specified under the platform's in-play policy.

Use of the star123 platform must always be conducted in a fair, honest, and responsible manner. The following activities are strictly prohibited and may result in immediate account closure without any refund:

• Registering or using multiple accounts to obtain multiple bonuses or unfair advantages.
• Sharing your account with others or allowing another person to use your account.
• Using false information or stealing another person's identity during registration or KYC.
• Attempting to hack, attack, or disrupt the technical infrastructure of the star123 platform.
• Exploiting software bugs or system errors to gain an unfair advantage.
• Engaging in money laundering or any illegal financial activity through the platform.
• Threatening, harassing, or behaving rudely toward star123 customer support staff.

Star123 is committed to protecting the privacy and personal data of all members in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). The data you provide during registration and use of the platform is collected and processed for the following purposes:

• Identity verification and KYC compliance.
• Processing financial transactions (deposits and withdrawals).
• Provision of customer support and account-related communications.
• Platform improvements and user experience enhancement.
• Compliance with legal and regulatory requirements.

Your data will not be sold to third parties without your consent, unless required by law or court order. For further details on how we manage your data, please read Privacy Policy our full terms.

Star123 provides its digital entertainment platform and related services on an "as is" and "as available" basis. While we strive to ensure continuous and error-free service, we cannot guarantee that the platform will always be free from technical disruptions or errors.

star123 is not liable for:

• Losses resulting from platform disruption or unavailability due to scheduled or unplanned maintenance.
• Losses resulting from betting or game decisions made based on incorrect information caused by third-party technical errors.
• Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.
• Indirect, consequential, or special losses arising from the use of or inability to use the platform.

All disputes arising from or related to these terms and conditions or the use of the star123 platform must first be resolved through official customer support channels. If a resolution cannot be reached, the dispute will be subject to applicable laws.

These terms and conditions are governed by applicable laws. By using the star123 platform, you agree that all disputes will be resolved exclusively under the jurisdiction of those laws.